What Homeowners are saying
See also: What Professionals are saying
Thank you, Arrow Timber Framing, for your expertise, professionalism, as well as your creative guidance. The exposed, mortise and tenon style Douglas Fir timbers in our home’s entry, great room, kitchen, hallway and back porch pergola create an inviting, rustic atmosphere, which we enjoy daily. Many of the timbers are arched and chamfered, which enhances their natural beauty.
It is our privilege to recommend Bert Sarkkinen, the owner of Arrow Timber Framing, and his crew with deeply felt gratitude and highest regard. Bert’s artistry infuses our home with “heart and soul”.Barbara and Stuart Morgan
It was awesome working with Bert. He helped us clearly understand our options based upon what we wanted. It was nice to see the steps compartmentalized so we could visualize and make decisions. Bert was exceptional throughout the process. Anyone who sees our entry and back patio will ooooh and ahhhh!Barry Brandenburg
I’m Bill Shawler, this is my wife Sue, and our dog Abbie. The kids are grown and gone so it’s just the three of us.
4 vertical logs are up inside the house and that’s kind of unique. The difference on those logs are the 2 big trusses in the center of the great room. The trusses are not so unique but those logs are.
These are the vertical logs were talking about, right here and we were fortunate enough to be able to claim these ourselves from the Olympic Peninsula. Bert was good enough to let us
bring these logs to him and he used those logs not only for these but for the trusses and the entire re-work.
We were very pleased to have material that we knew where it came from that’s being used in our home here.
We were particularly happy when we brought our house design that we had had by a designer who actually recommended that we talk to Bert. When we brought him our home design, that he took that and designed the timbers to go with the house plan we liked so much and just very impressed with his creative ability and the design he came up with.
One thing that I just now thought of is I was driving up the driveway looking at the house and I thought you know we really need one more truss outside, that looks unfinished. I called Bert and he looked over the plans and said you know I think you’re right.
He very quickly designed another truss for over our dining room exterior and just made it really nice because we were trying to watch our dollars, and Bert’s just a master at artistic design.
He knows how to get the job done.Bill and Sue Shawler
Bert made a few suggestions to other parts of our house’s roof lines that really helped improve the exterior looks. This was outside the scope of work for the timber products. Bert was very attentive to our desired outcome and offered several ideas to make the product attractive. I would recommend ATF to anyone interested in having unique and creative features in their home or other facilities. I also recommend ATF to anyone I know of that is entertaining a project that could use timber features.Anonymous
The Timber Living Planning Guide created by Bert Sarkkinen, owner of Arrow Timber Framing, is as remarkable as it is useful. It beautifully represents Bert as a timber frame contractor, and as an artist. This guide helped us identify both our collective style as a family, as well as our overarching purpose for building a new home. It has been our privilege and pleasure to work with Bert, and implement his guide.Barbara and Stuart Morgan
We wanted to do something for an entryway but didn’t quite know how. Bert came up with the design. He also helped translate that into beam work over the garage. Bert helped “seed it” into something bigger from idea to concept to installation. He made it more comforting for us to say ‘yes’. We really admired all the work that was done including the professionalism of the crew.Geoff Parker
I just wanted to take a minute to tell you how pleased we are with our new opportunity to spend more time in the outdoors!
Why we selected Arrow Timber, when comparing quotes we looked at the four drivers to selecting a builder; Price, quality, schedule and safety. Each element was not equally weighted;
– Price was in the driver’s seat, but timely completion and quality were significant factors we used to compare builders. Within the “Price” was an element we called price certainty. This was a softer side to the cost evaluation that really speaks to our sense the builder was not going to ‘nickel and dime’ us to complete the project on time and true to vision we discussed. We spent time communicating the end product and did not want to know all the details on how to get there. The ‘nickel and dime’ changes to the price would typically outstrip the cost differentials between builders.
– Quality was a strong runner up price. We were naturally driven to the lowest cost, but not at an expense of quality. With Arrow Timber we saw a history of past successes and structures that were built ‘right the first time’.
– Schedule, about 10 years ago we had our built. We co-contracted the construction of our home. It was extremely frustrating to have subcontractors come to do their part only to see them leave the project incomplete, it was always tomorrow they’d finish or they’d be back next week to finish their work. It was extremely important to have someone that would start the work timely and finish the work within the time quoted. No excuses.
– Safety, as the home owner there is an exposure to workers injuries. In our discussion with Bert we were satisfied his crews would put safety first.
In summary, we were very pleased working with Bert & Arrow Timber. What was promised… was delivered. That simple.
Robert A. Elliott
Mark and I have really enjoyed the beautiful covered backyard living space that your team fast efficiently and cleanly built for our family. Not only do we spend a lot of our time out back during the summer but we came to realize just how year round accessible it is. This winter we have hosted many family gatherings outback by our warm firepit. I even put my kids’ sandbox on the patio this winter so they too can enjoy it.
During our planning stage Bert was so helpful in helping to give us ideas and we appreciated how he could so expertly draw up a sketch of his ideas. Now what was once the blueprint he made for us has now become our second living room.
Thank you to Bert’s team and Bert.
I just wanted to thank Arrow Timber Framing for the outstanding job you did on my timber framed pavilion. I cannot tell you how much we enjoy the work of art that you designed, and the craftsmanship that you were able to put into our structure at our home. You have a skill that is hard to find these days. In addition, everyone that sees it is amazed at both your design, and your quality.
As the owner and a general contractor myself, I must say that working with a company like yours, and the workers you have, is a special treat. I would recommend you to anyone interested in a quality structure with a type of craftsmanship that is difficult to find. They wouldn’t be disappointed!
Don’t hesitate to have clients call me or come and see what you are capable of doing for them. I’m sure they will be amazed.
We first met Bert a few years back at the Log and Timber Home Show in Portland, Oregon. We were interested in building a “hybrid” log-style home incorporating timber features. We were very impressed with Bert’s work and continued to follow his projects as we developed plans for our new home. We always valued Bert’s approach to his work as a fine art instead of just another commonly found step in the construction process. About three years later, we were finally ready to build and we worked directly with Bert on planning and implementing the “timber accents” in our home. Bert was excellent to work with throughout the planning and construction phases. Bert and the whole Arrow crew designed and installed impressive custom supports for our upstairs balcony as well as our “show stopper” timber entry. Both are commonly admired for their impressive size and beauty, as well as their design and craftsmanship.
We were happy to have gotten to know Bert better throughout the process and we were left feeling like we had made a new friend. We look forward to many years of enjoyment from Arrow Timber Framing’s craftsmanship. We would highly recommend Arrow for any project you may be considering.
Doug and Juliana Pearson
This is our second home Bert and Arrow Timber have framed for me. From plan review to engineering and foundation Bert played a key role in making all the pieces fit together seamlessly. Kelvin, Bert’s foreman, on the job was very communicative and adaptive to our needs and had no issues with on-site change orders, as this was a custom home. The neighbors commented to me, that Bert’s crew was clean, professional and as quiet as could be expected. Obviously I can attest to that, they basically left no carbon footprint. I don’t want to leave my home but if I had to build again, Bert and Arrow Timber would be the only crew I would use.
For several years Laura and I had been planning and dreaming about expanding our outdoor living area. We have a patio with a concrete slab in the back yard and wanted to come up with some way to put a roof over it and still make it feel very outdoors. We had consulted with several architects and even paid one for several ideas. We were still not real pleased with the compromises and the overall design. At a home show I met Bert and asked him if he was interested. Through that initial meeting I sent him pictures of our house and he offered to come out and present some ideas.
When he showed us the initial SketchUp design we were very pleased. It had all the elements that we were looking for. It blended in well to our existing home. It preserved the back hard view and sunlight access. And it was a dramatic and pleasing design. The only drawback was the budget. On that issue Bert was very flexible and worked hard to get the project with in our budget.
When the crew went to work we were very impressed with their skills and workmanship. They completed the project on time. We made some minor changes as the project progressed and there were no problems negotiating costs and time schedules.
In the end were very pleased and proud of the finished work. It is something we love to show off to all our friends. More importantly we are enjoying the space every day.
When I get the painting done and some more landscaping I would be glad for you to come and take some pictures.
Oh, one question I have for you. Can you recommend a product to seal the columns and beams to preserve the natural wood color and tone?
Thanks again for a great project. We would be glad to be a reference if you need that.
Arrow has completed a few Timber structures at our home for my wife Marie and me. We are so happy with his quality of work and value that we are in the planning stages of adding additional structures to our home. We are looking forward to working with Arrow Timber and Bert again this spring!
Bert and his Team have completed phase one on our home that is currently under construction. We couldn’t be happier with our decision to go with Arrow Timber. Bert has been so helpful in the design work and so inspiring to us. It’s like he can see what I have visualized. His crew has great expertise and craftsmanship as they build the most beautiful timbers. They have done what was needed to complete the project, plus more. As funds allow we will move forward with the construction of phase 2 and will definitely be working with Arrow Timber.
Sarah & Karl Rose
Once again, I wanted to say how much we appreciate your being involved in this project and how happy we are with the work you and your crews have done! It is a dream come true! I hope your crews also enjoyed working on this unique structure and found interacting with it and helping to save it personally enriching. They should be proud! Thank you as well for your incredible generosity, helping to line up donations and also discounting your labor cost. It is more than generous. I know the work you have done is worth much more than even what you did charge, and I appreciate that from the bottom of my heart. I can guarantee that I will be singing Arrow Timber Framing’s praises to anyone and everyone who asks, and I hope the visibility of the barn will bring your company tenfold the business in return. If I had a million dollars, I would give every penny of it to you for what you have done! I would like to put a plaque or sign on the barn with your company’s name and contact information, if that is ok with you.
Once again — I could not be more pleased with the work your company has done. This project would not have happened without your involvement! Now, the Heisen Barn will stand another 100+ years thanks to what you have done.
I have had the pleasure of knowing Bert for many years now and let me tell you he is one great guy! I have the utmost respect for him and Arrow Timber. Bert is a phenomenal craftsman, an artist who creates great beauty in his creations. Not only does he have talent but he is extremely loyal and a hard worker. All of the examples that Bert sets are picked up by his hard working crew. As a general contractor myself I’ve had firsthand experience of working on a pool house with Bert and Arrow. From the very start of the planning process to the completion of the framing Bert put the client’s best interest first and held good on his word. As with any construction project problems do present themselves. Bert handled any issues that arose with dignity and honor, keeping our clients happy throughout. As a business man myself I can attest to that being a difficult task, so I commend Bert. He is the one and only Timber Framer I will recommend or that I will use on future projects.
My husband had known how much I enjoyed the look and the atmosphere that timber framing portrays that a few years ago he surprised me with a beautiful new timber framed kitchen. I love the exposed beams and trusses. They give my house a rustic yet homey and comforting vibe. Bert’s crew expertly and beautifully installed the beams and trusses so quick (one weekend) and efficiently. I know that for any future timber framing we have done, the first person we’ll call is Bert! Thank you Arrow for helping make my house feel like home.
Heidi & Dean Cahoon
Arrow Timber is the Timber Framing company I would refer to anyone. Bert is precise and pays close attention to detail. His guys work hard and don’t stop until the job is perfect. I have great admiration for the craftsmanship that Bert is a master at. They build solid good quality timbers to last a lifetime. I’ve worked on a few jobs with him and would do so again in the future. Arrow timber is a company of quality and you can tell Bert prides himself in his work.Frank DeShirlia
We are amazed and very very happy. [We] got right to business with Bert and [he] made a model that helped us fine tune exactly what we wanted…
One of the things I want to mention is that the design was fairly complex and some trouble-shooting issues came up and Bert and Jim [our general contractor] worked together and overcame those issues.
The White Family
We where very fortunate to run into Bert back in 2010. We talked about our dream of owning a home in the country with timber elements to it. I’ve come to realize we’ve hit the sweet spot with the layout of the timbers. Everyone remarks when they come in about how good they feel in their presence. It feels like home to us and it was put together with great love and care. We’re very happy that arrow timber framing has done their good work in our home.Stew
We met with Bert and looked at pictures and examples, then he drew them up and they all became part of the final design. Bert also added accents, like the mantel, to give it a nice finishing touch. It was a large-scale project with a lot of moving parts and he worked alongside the engineer. Everybody worked hard to get it all done within a very reasonable amount of time. The crew got in and got out. They were very courteous. Everything turned out great.
We just love the results. When anybody walks into our home their jaws drop.Chad Krippner, Krippner Homes
Bert and the architect met several times. The software used to create the 3D model that rotated in all directions was very helpful. It really clarified what the beams were going to look like. The crew worked out great too. When people come into our house they look up and say, “Oh my gosh!”.
Bryan and Sonia Albeindinger
The end result of our back yard pavilion was exactly what we had envisioned. From the drawing to the design to the installation was fast. What helped was we stained the timbers before they were installed.”
The crew was great. They cleaned up the area very well, they protected the concrete and they were quick. They showed up on time and they knew their jobs well.
Perry and Julie Ledoux
“From the first glimmer of an idea to the finished product (our cabin) it has been a pleasure to work with Bert and his crew at Arrow Timber Framing. We knew what we had in mind but to actually get it on paper and have a working plan took Bert and his skills with engineering to give us what we were really looking for. Then to watch the project come together in both the yard and on the property was nothing short of amazing.
Though small (400+ sq ft) we have had over 30+ people in there and it didn’t feel crowded. And the big plus was that we managed to finish it before the snow became too deep to work. We will definitely look to Bert and Arrow Timber Framing on our next building project.”
Tim and Diane Homola
Bolton & Lola Minister
David Brittell, Brittell Architecture
Dan & Diane Powell
Dean & Heidi Cahoon
Bill & Marie Dixon
Donna & Jim Demming
Doug & Julie Pearson
Erika & Tom Reddig
Four Square Church- St. Helens
Frank De Shirlia
Gergory & Jae Weber
Gillian & Per Landsem
Greg & Betsy Hatton
Randy & Jamie Hendrickson
Phil & Patty Hobizal
Jeff & Marcell Hanson
Jim & Barbara Church
Craig Krebs David & Valerie Larwick
Mark & Anneliisa Erickson
Met Corp Inc
Michael & Marlyse McKenzie
Stuart & Barbara Morgan
Pekka & Sue Halme
Randy & Marianne Cole
Robert J. Marsh
Royal Oaks Country Club
Karl & Sara Rose
Petri & Kaija Saastamo
Dale & Patricia Schwager
Scott & Michelle Spencer
Scott & Kelly Wichert